Help & support
Answers to the common things, and a real person when you need one.
If this is a medical emergency, call 999
Don’t wait for us. Call 999 or go to the nearest emergency department, then tell us afterwards.
9am–6pm, replies within 2 hours · outside those hours you’ll get an automatic reply
Common questions
Report a problem with a booking
Urgent — during a booking
If your Warrior isn’t responding or you’re worried about your parent right now, this rings our on-duty agent.
SOS — call the on-duty team